Business process automation
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Business process automation (BPA), also known as business automation, is the technology-enabled automation of business processes.[1]
Deployment
[edit]Tool sets vary in ability, but there is an increasing trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems without human-guided training.[2][self-published source]
A business process management implementation
[edit]A business process management system is different from BPA. However, it is possible to build automation on the back of a BPM implementation. The actual tools to achieve this vary, from writing custom application code to using specialist BPA tools.[3][self-published source]
Robotic process automation
[edit]The practice of performing robotic process automation (RPA) results in the deployment of attended or unattended software agents into an organization's environment. These software agents, or robots, are deployed to perform pre-defined structured and repetitive sets of business tasks or processes. The goal is for humans to focus on more productive tasks, while the software agents handle the repetitive ones.[4][self-published source]
BPA providers tend to focus on different industry sectors but the underlying approach tends to be similar in that BPA providers will attempt to provide the shortest route to automation by interacting with the user interface rather than going into the application code or database behind it.[5]
Use of artificial intelligence
[edit]Artificial intelligence software robots are deployed to handle unstructured data sets (like images, texts, audios) and are deployed after performing and deploying robotic process automation: They can, for instance, populate an automatic transcript from a video. The combination of automation and artificial intelligence (AI) brings autonomy for the robots, along with the capability in mastering cognitive tasks:[6][self-published source] At this stage, the robot is able to learn and improve the processes by analyzing and adapting them.[7]
See also
[edit]- AI alignment
- Artificial intelligence detection software
- Business-driven development
- Business Process Model and Notation
- Business process reengineering
- Business Process Execution Language (BPEL)
- Business rules engine
- Comparison of business integration software
- Job scheduler
- Real-time enterprise
- Runbook
- Synthetic intelligence
- Weak AI
References
[edit]- ^ "Business Process Automation (bpa)". Gartner. Retrieved 2019-12-03.
- ^ Schmelzer, Ron. "From Process Automation To Autonomous Process". Forbes. Retrieved 2020-07-08.
- ^ Bloomberg, Jason. "Whatever Happened To Business Process Management Software?". Forbes. Retrieved 2020-07-08.
- ^ Messer, James. "Why Automated Billing Is Essential For Business Growth". Forbes. Retrieved 2020-07-08.
- ^ "Low-code platforms help with project backlogs and software development training". TechRepublic. Archived from the original on 2020-05-05. Retrieved 2021-05-13.
- ^ Schmelzer, Ron. "From Process Automation To Autonomous Process". Forbes. Retrieved 2020-07-08.
- ^ "Intelligent Process Automation: The 4 Levels of AI-Enablement". Cognilytica. 15 February 2018. Retrieved 2020-07-08.